What is the purpose of a service catalog in account management?

• A. Lists all software installed on every device.
• B. Replaces identity provider in auth.
• C. Standardizes access requests, approvals, and provisioning steps for services and roles.
• D. Stores user passwords for services.

Answer: (C)

Standardizing how access to services is requested, approved, and provisioned is what a service catalog is for in account management. It serves as a central list of available IT services and the entitlements tied to each service or role. When a user requests access, the catalog defines the exact request workflow, who must approve, and the provisioning steps that grant or revoke access, often enabling automation and consistent governance. This approach supports least privilege, speeds up onboarding and changes, and provides an auditable trail for compliance. It isn’t about listing software installed on devices (that’s asset inventory), replacing an identity provider (that’s authentication infrastructure), or storing user passwords (that’s credential management).