What is the first step in the user onboarding workflow for account creation?

• A. Gather required attributes (name, email, role)
• B. Verify eligibility
• C. Assign initial access
• D. Create the account in the directory

Answer: (A)

Collecting the basic user information is the starting point because you need a concrete identity to begin any provisioning. This step captures essential attributes like name, email, and role, which create a unique user record and establish the foundation for everything that follows. With these details, you can verify the person’s eligibility, actually create the account in the directory, and determine the appropriate initial access. If you don’t have these core attributes, you can’t reliably identify the user, you can’t determine what permissions to grant, and you can’t even create a valid directory entry, so all subsequent steps depend on having this information first.